These General Terms and Conditions of Sale apply, without restriction or reserve, to all sales made by "Accsa Tech" ("the Seller") to non-professional purchasers ("the Customer") wishing to purchase the products offered for sale by the Seller ("the Products") on the "sero-box.com" website. In particular, they specify the conditions of ordering, payment, delivery and management of any returns of Products ordered by Customers.

The main characteristics of the Products, and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the "sero-box.com" website.

The customer must read them before placing an order.

The choice and purchase of a Product is the sole responsibility of the Customer.

The photographs and graphics presented on the "sero-box.com" website are not contractual and do not engage the responsibility of the Seller.

It is the Customer's responsibility to refer to the description of each Product in order to know its properties and essential particularities.

Product offers are subject to availability, as specified when the order is placed.

The Seller's contact details are as follows:

"Parc Altaïs Annecy 178 route de Cran Gevrier 74650 CHAVANOD"

These General Terms and Conditions of Sale apply to the exclusion of all other terms and conditions, in particular those applicable to in-store sales or sales via other distribution and marketing channels.

These General Terms and Conditions of Sale are accessible at all times on the "sero-box.com" website and shall prevail, where applicable, over any other version or any other contradictory document.

The Customer declares that he has read and accepted these General Terms and Conditions of Sale by ticking the appropriate box before proceeding with the online ordering procedure, as well as the general terms and conditions of use of the "sero-box.com" website.

As these General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the website on the date the order is placed.

In the absence of proof to the contrary, the data recorded in the Vendor's computer system constitutes proof of all transactions concluded with the Customer.

In accordance with the French Data Protection Act of January 6, 1978, customers have the right to access, rectify and object to all their personal data at any time by writing to "Seller's address", providing proof of identity.

The Products presented on the "sero-box.com" website are offered for sale in the following territories: France and Worldwide.

In the event of an order to a country other than metropolitan France, the Customer is the importer of the Product(s) concerned.

For all Products shipped outside the European Union and French overseas departments and territories, the price will automatically be calculated exclusive of tax on the invoice.

Customs duties or other local taxes or import duties or state taxes may be payable. They are the sole responsibility of the customer.

Please note: When selling abroad, it is advisable to find out about the laws applicable in the countries concerned, to ensure compliance with any constraints they may impose, and to translate the terms and conditions of sale into the appropriate languages.

Modifications to these General Terms and Conditions of Sale are enforceable against users of the "sero-box.com" website from the date they are posted online and cannot be applied to transactions concluded previously.

Validation of the order by the Customer implies unreserved acceptance of these General Terms and Conditions of Sale.

The Customer acknowledges having the capacity required to contract and purchase the Products offered on the "sero-box.com" website.

It is the Customer's responsibility to select the Products they wish to order on the "sero-box.com" website, according to the following procedures:

• Select items and add to basket
• Cart contents validation
• Identification on www.sero-box.com if the customer is not already identified
• Choice of delivery method
• Choice of payment method and acceptance of terms and conditions
• Payment confirmation

Product offers are valid as long as they are visible on the site, while stocks last.

The sale will only be considered definitive once the Vendor has sent the Buyer confirmation of acceptance of the order by e-mail - and once the Vendor has collected the full price - and once the Vendor has collected the full deposit due.

It is the Customer's responsibility to check the accuracy of the order and to report any errors immediately.

Any order placed on the "sero-box.com" website constitutes the formation of a distance contract between the Customer and the Seller.

The customer can follow the progress of his order on the "sero-box.com" website.

The Vendor therefore reserves the right to refuse orders for more than 3 identical items.

Placing an order on the "sero-box.com" website implies the conclusion of a contract for a minimum duration of "Duration in number of months", renewable for the same duration by tacit agreement.

Under the terms of article L 136-1 of the French Consumer Code, literally reproduced:

"The professional service provider informs the consumer in writing, by dedicated letter or e-mail, at the earliest three months and at the latest one month before the end of the period authorizing the rejection of renewal, of the possibility of not renewing the contract he has concluded with a tacit renewal clause. This information, delivered in clear, comprehensible terms, mentions the termination deadline in a visible box. Where this information has not been sent to the consumer in accordance with the provisions of the first paragraph, the consumer may terminate the contract free of charge at any time after the renewal date. Advances made after the last renewal date or, in the case of open-ended contracts, after the date of conversion of the initial contract to a fixed-term contract, are in this case reimbursed within thirty days of the termination date, less any sums corresponding, up to that date, to the performance of the contract. In the event of failure to reimburse under the above conditions, the sums due shall bear interest at the legal rate. The provisions of the present article apply without prejudice to those which by law subject certain contracts to special rules concerning consumer information. The three preceding paragraphs do not apply to operators of drinking water and wastewater services. They are applicable to consumers and non-professionals".

The Products are supplied at the prices in force on the "sero-box.com" website, at the time the order is registered by the Vendor. Prices are given in Euros and exclude VAT (France 20% VAT).

Prices take into account any discounts granted by the Seller on the "sero-box.com" website.

These prices are firm and non-revisable during their period of validity, as indicated on the "sero-box.com" website, the Vendor reserving the right, outside this period of validity, to modify prices at any time. They do not include the costs of processing, shipping, transport and delivery, which are invoiced in addition, under the conditions indicated on the "sero-box.com" website and calculated before the order is placed.

The payment requested from the Customer corresponds to the total amount of the purchase, including these charges.

An invoice is issued by the Vendor and given to the Customer upon delivery of the Products ordered.

 The price is payable in cash, in full, on the day the order is placed by the Customer, by secure payment, as follows

• Paypal (PAYPAL account, CB, VISA )
• Cheque payable to ACCSA TECH - Guillaume Dubois - Parc Altaïs Annecy 178 route de Cran Gevrier 74650 CHAVANOD
• Bank transfer to our bank IBAN: FR - BIC identification code: . Bank transfer charges are the exclusive responsibility of the buyer.

If payment is made by cheque, it must be issued by a bank domiciled in mainland France or Monaco.

Cheques are cashed on receipt. The order will be validated and processed once the cheque has been validated and processed by the Vendor's bank. Please allow 4 to 7 days for this method of payment.

In addition, the Vendor reserves the right, in the event of non-compliance with the payment conditions set out above, to suspend or cancel the delivery of current orders placed by the Customer.

The Customer shall not be charged any additional costs in excess of those incurred by the Vendor for the use of a means of payment.

 The Products ordered by the Customer will be delivered by registered express delivery with delivery against signature within the shipping time indicated on the Product sheet, plus the time required for processing and delivery to the address indicated by the Customer when placing the order on the "sero-box.com" website.

Delivery is constituted by the transfer to the Customer of physical possession or control of the Product. Except in special cases or when one or more Products are unavailable, all Products ordered will be delivered at once.

The Vendor undertakes to use its best efforts to deliver the products ordered by the Customer within the times specified above. However, these delivery times are given as an indication only. However, if the Products ordered have not been delivered within 10 days of the indicative delivery date, for any reason other than force majeure or the fault of the Customer, the sale may be cancelled at the written request of the Customer under the conditions provided for in Articles L 138-2 and L 138-3 of the French Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days following the date of cancellation of the contract, to the exclusion of any compensation or deduction.

All products are delivered by recorded delivery with signature.

What precautions should I take when I receive my parcel?

Delivery reserve - At the time of delivery, whether to your home or to a relay point, never sign the carrier's delivery note without first checking that the goods delivered are in order and in good condition, in the presence of the delivery person.

In the event of damage to the parcel and items, the customer must mention on the delivery note all problems noted and precisely identified on the delivery slip and refuse the parcel, which will be returned to the sender sero-box.com.

If you do not follow these instructions, the seller cannot be held responsible in any way for any damage to your parcel(s).

ACCSA TECH undertakes to refund or exchange products that do not correspond to the customer's order (defective or non-compliant). Please note: If the customer entrusts the receipt of the product to a third party (neighbor, janitor, friend, relative, etc.), it is understood that the package will be considered to have been delivered on behalf of the customer who placed the order. In this case, the customer acknowledges that he/she has passed on to this third party all the usual precautions and checks described above.

Pursuant to the law of March 17, 2014, when the seller takes charge of the delivery of the good sold, the risk of loss or deterioration of this good will only be transferred to the consumer when the latter takes physical possession of it (C. consom. art. L 138-4).

In accordance with the legal provisions in force, article L121-20 of the French Consumer Code, the Customer has a period of fourteen days from receipt of the Product to exercise his right of withdrawal from the Vendor, without having to give any reason or pay any penalty, for the purpose of exchange or reimbursement, provided that the Products are returned in their original packaging and in perfect condition within the "Number" days (at least 14 days following communication of the decision to withdraw) following notification to the Vendor of the Customer's decision to withdraw.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice.

Damaged, soiled or incomplete products cannot be returned.

If the right of withdrawal is exercised within the aforementioned period, only the price of the Product(s) purchased and the delivery costs will be reimbursed; the cost of returning the Product(s) will be borne by the Customer.

The exchange (subject to availability) or refund will be made within 14 days of receipt by the Vendor of the Products returned by the Customer under the conditions set out in this article.

The Products sold on the "sero-box.com" website comply with the regulations in force in France and their performance is compatible with non-professional use.

Products supplied by the Vendor benefit from the right of withdrawal by operation of law and without additional payment, independently of the right of withdrawal, in accordance with legal provisions:

• the legal guarantee of conformity, which entitles the purchaser to obtain, within two years of delivery of the goods and free of charge, repair or replacement of the goods if they do not conform to the contract (C. consom. art. L 211-4 to L 211-14)
• the legal warranty against latent defects, under which the purchaser may, within two years of the discovery of the defect, request total or partial reimbursement for a good that has proved unfit for its intended use (C. civ. art. 1641 et seq.);

The Vendor cannot be held liable in the following cases:

- non-compliance with the legislation of the country to which the products are delivered, which it is the Customer's responsibility to check,

- in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as well as in the event of normal wear and tear of the Product, accident or force majeure.

The Vendor's warranty is, in any event, limited to the replacement or reimbursement of Products that do not conform or are affected by a defect.

In application of law 78-17 of January 6, 1978, we remind you that the personal data requested from the customer is necessary for processing the order and, in particular, for issuing invoices.

This data may be communicated to any of the Vendor's partners responsible for executing, processing, managing and paying for orders.

The processing of information communicated via the "sero-box.com" website has been declared to the CNIL.

In accordance with current national and European regulations, the customer has a permanent right of access, modification, rectification and opposition with regard to information concerning him or her.

This right may be exercised under the terms and conditions defined on the "sero-box.com" website.

The content of the "sero-box.com" website is the property of the Seller and its partners and is protected by French and international intellectual property laws.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

In addition, the Vendor retains ownership of all intellectual property rights to photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the Customer's request) with a view to providing the Services to the Customer. The Customer shall therefore refrain from reproducing or exploiting said studies, drawings, models, prototypes, etc., without the Vendor's express prior written authorization, which may be conditional upon financial consideration.

These General Terms and Conditions of Sale and the operations arising from them are governed by and subject to French law.

These General Terms and Conditions of Sale are written in French. In the event of translation into one or more foreign languages, the French text shall prevail in the event of litigation.

ALL DISPUTES ARISING FROM THE PURCHASE AND SALE TRANSACTIONS CONCLUDED IN APPLICATION OF THESE GENERAL TERMS AND CONDITIONS OF SALE, CONCERNING THEIR VALIDITY, INTERPRETATION, EXECUTION, TERMINATION, CONSEQUENCES AND CONSEQUENCES, AND WHICH CANNOT BE RESOLVED BETWEEN THE SELLER AND THE CUSTOMER, SHALL BE SUBMITTED TO THE COMPETENT COURTS UNDER THE CONDITIONS OF COMMON LAW.

The Customer is hereby informed that he may in any event have recourse to conventional mediation, in particular with the Commission de la médiation de la consommation (C. consom. art. L 534-7) or with the existing sectoral mediation bodies, the references of which appear on the "sero-box.com" website, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.

 The Customer acknowledges having been informed, prior to placing his/her order, in a legible and comprehensible manner, of the present General Terms and Conditions of Sale and of all the information and details referred to in articles L111-1 to L111-7, and in particular :

- the essential characteristics of the Product, taking into account the communication medium used and the Product concerned.

- the price of the Products and related costs (e.g. delivery).

- in the absence of immediate execution of the contract, the date or time by which the Seller undertakes to deliver the Product.

- information relating to the identity of the Seller, its postal, telephone and electronic contact details, and its activities, if this is not apparent from the context.

- information on legal and contractual warranties and how to make use of them.

- digital content functionalities and, where applicable, interoperability.

- the possibility of resorting to conventional mediation in the event of a dispute.

- information on the right of withdrawal (existence, conditions, deadline, procedures for exercising this right and standard withdrawal form), the cost of returning Products, cancellation procedures and other important contractual conditions.

The fact that a natural person (or legal entity) places an order on the "sero-box.com" website implies full acceptance of these General Terms and Conditions of Sale, which is expressly acknowledged by the Customer, who notably waives the right to invoke any contradictory document, which would be unenforceable against the Vendor.